We’re committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.
Effective Date: 7/2025
At South OC Luxe Party Rentals, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when interacting with our website, services, and communications.
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1. Information We CollectPersonal Information: When you fill out forms or contact us, we may collect your name, email address, phone number, billing/shipping address, and event details.Usage Information: We collect anonymous data about your visit to our website, such as browser type, pages viewed, and time spent on our site.
2. How We Use Your Information
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To process orders and coordinate deliveries.
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To respond to customer service requests
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To send text messages related to your rental (see SMS Terms below)
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To improve our website and services
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For internal analytics and recordkeeping
3. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your data with trusted partners who assist in operating our business (e.g., payment processors, SMS providers), as long as they agree to keep your information confidential.
4. SMS Communication
You agree to receive SMS messages about your order, delivery times, appointment reminders, and customer service communication by providing your phone number. Message frequency may vary, and message and data rates may apply. Reply STOP to opt out or HELP for help.
5. Data Security
We implement various security measures to protect your personal information, including encryption, secure servers, and limited access to sensitive data.
6. Your Choices
You may opt out of SMS at any time by replying STOP.
You may request that we delete your data, subject to legal and operational limitations.
7. SMS Consent or phone numbers are not shared with third parties or affiliates for SMS purposes.